Shipping Information

Fast & Reliable Shipping for Happy, Tail-Wagging Dogs 🐾

At The Barkery Bone, we understand that when you order something for your dog, you're excited to receive it as quickly as possible. That's why we're committed to providing a smooth, transparent shipping experience while offering a wide selection of products for dogs of all breeds, sizes, and lifestyles.

We work with trusted fulfillment partners and suppliers across the United States and beyond to bring you quality dog products at competitive prices. Our goal is simple: get your order to your doorstep safely, accurately, and as efficiently as possible.

Order Processing

Most orders are processed within 1–5 business days after your order is placed.

Processing times may vary slightly depending on product availability, order volume, holidays, or seasonal demand. During peak shopping periods, processing may take a little longer, but we always work to get your order moving as quickly as possible.

Once your order has been processed and shipped, you'll receive tracking information when available so you can follow your package's journey to your door.

Estimated Delivery Times

Most orders are delivered within 5–15 business days after shipment.

While many orders arrive sooner, delivery times can vary depending on factors such as:

• Product availability

• Shipping destination

• Carrier transit times

• Weather conditions

• Holiday shipping volume

• Unexpected carrier delays

Certain oversized, specialty, or high-demand products may require additional delivery time.

Tracking Your Order

We know how important it is to stay informed about your purchase.

Once your order ships, tracking information will be sent to the email address provided at checkout whenever tracking is available. Tracking updates are provided directly by the shipping carrier and may take a short period to become active after shipment.

If you have questions about your tracking information, our customer support team is always happy to assist.

Multiple Item Orders

To provide you with the largest selection of quality products, some items may ship from different fulfillment locations.

If your order contains multiple products, they may arrive in separate packages and on different delivery dates. Don't worry if everything doesn't arrive at once—additional packages may still be in transit.

Shipping Costs

Shipping costs are calculated at checkout based on the products selected, package size, shipping destination, and available shipping methods.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Delivery Delays

While we strive to meet estimated delivery timeframes, occasional delays may occur due to circumstances beyond our control, including:

• Severe weather events

• Carrier disruptions

• High seasonal shipping volume

• Supply chain interruptions

• Natural disasters or emergencies

If your order experiences an unusual delay, please contact us and we'll gladly assist in reviewing the shipment status.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order.

If you notice an error after completing your purchase, contact us as soon as possible. We will do our best to update the information before your order enters fulfillment.

Once an order has shipped, address changes may no longer be possible and additional carrier fees may apply for rerouting or reshipment requests.

Lost or Delayed Packages

If your tracking information appears stalled or your package seems significantly delayed, please reach out to our support team.

We'll work with the carrier and fulfillment partners to investigate the shipment and help determine the best available solution.

Our goal is to ensure every customer receives their order and enjoys a positive shopping experience with The Barkery Bone.

Our Commitment to You

At The Barkery Bone, we're more than just a pet store—we're a community of dog lovers who believe every pup deserves quality products, dependable service, and a positive shopping experience.

We're committed to:

✔ Secure Checkout

✔ Reliable Order Processing

✔ Tracking Information When Available

✔ Responsive Customer Support

✔ Honest Communication

✔ Customer Satisfaction

Thank you for choosing The Barkery Bone. We truly appreciate your trust and look forward to helping you and your furry companion enjoy many happy adventures together. 🐶❤️